Acceptance of Terms & Conditions

Use of this site is provided by The Big Door Company and is subject to the following Terms and Conditions.

Your use constitutes acceptance of these Terms and Conditions as of the date of your first use of the site. If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material, then the latter shall prevail.

Cancellation Policy

Orders can only be cancelled within 72 hours of original order date and time. After 72 hours orders cannot be cancelled.  Installed or Do It For Me orders may be cancelled following the site visitation if additional charges are required. All installed or Do It For Me orders will incur a site visitation fee of $89 if cancelled following the site visitation.

Returns Policy

Due to the custom nature of garage doors, all sales are final. Once an order has been delivered or installed in the Buyer's location, it may not be returned unless a manufacturer's defect is determined or damage has occurred in transit.

  • The Big Door will not accept returns on product that was damaged due to improper handling following delivery.
  • The Big Door will not accept returns on Do-It-Yourslef orders where the door opening was measured incorrectly, thus resulting in the wrong size garage door or track set application.

 

Delivery, Claims and Returns Procedures

NOTE: Most door orders will ship on an Amarr company truck to reduce risk of freight damage, but orders may occasionally ship with an LTL (less than truckload) carrier.

  1. Upon delivery, Buyer shall inspect the goods for shortages and defects.
  2. Buyer shall sign the carrier's receipt and/or pick list showing acceptance of goods delivered and note damage or shortage, if any, on said document.
  3. If damage or shortages are found, Buyer shall e-mail The Big Door immediately with details of what needs to be replaced, name of carrier and freight bill number.
  4. Claims for shortages or other errors in delivery must be made known to The Big Door within 48 hours of delivery.
  5. Any products involving a defect or damage claim must be stored at delivery location. A representative of The Big Door may need to inspect the product.
  6. If a legitimate claim or manufacturer's defect has been determined, the damaged product will be picked up and a replacement order will be processed and re-shipped with high priority.

 

Electronic Communications

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of The Big Door or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of The Big Door and protected by U.S. and international copyright laws. All software used on this site is the property of The Big Door Company or its software suppliers and protected by United States and international copyright laws.

 

Copyright

Except as expressly stated in this site, no part of this website, including information, images, logos, photos and overall appearance of the site, may be copied, republished, broadcast or reproduced in any form whatsoever without the prior written permission of the copyright holders except for your own personal or non-commercial use.

 

Your Account

By using The Big Door's pricing systems you warrant that you are legally capable of entering into contracts. If you are under 18, you may use The Big Door only with involvement of a parent or guardian. The Big Door and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion without liability to you (the purchaser) whatsoever.

 

Content Accuracy

While all reasonable efforts have been made to ensure the accuracy of content, no responsibility can be taken for any error or omission.

 

Modification of Terms and Conditions

The Big Door may modify the terms of this agreement on this site. You agree to periodically review this agreement to be aware of any such revisions. Should the revision be unacceptable to you, you agree to stop accessing this site. Your continued use of this website following such notification of any such revision(s) shall be deemed as acceptance of and agreement to abide by all such revisions.

 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE USER OF THIS SITE ASSUMES ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS SERVER AND THE INTERNET GENERALLY. THE BIG DOOR AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE CONTENT, INCLUDING BUT NOT LIMITED TO THE DOCUMENTATION AND RELATED GRAPHICS, ACCESSED FROM, OR VIA, THIS SERVER OR THE INTERNET, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE BIG DOOR DOES NOT ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY CONTENT, APPARATUS, PRODUCT OR PROCESS DISCLOSED ON THE SERVER OR OTHER MATERIAL ACCESSIBLE FROM THE SERVER. IN NO EVENT SHALL THE BIG DOOR BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE CONTENT, THIS SERVER OR THE INTERNET GENERALLY.

 

No Warranties

Any of The Big Door material on this server may include technical inaccuracies or typographical errors. The Big Door has the right to make changes and updates to any Content contained within this server without prior notice. THE CONTENT PROVIDED ON THIS SERVER IS PROVIDED ON AN "AS IS" BASIS AND NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NON-INFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY GIVEN. NO ADVICE OR CONTENT GIVEN BY THE BIG DOOR ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES SHALL CREATE ANY WARRANTY. NEITHER THE BIG DOOR NOR ITS AFFILIATES WARRANTS THAT THE CONTENT ON THIS SERVER OR ON THE INTERNET GENERALLY WILL BE UNINTERRUPTABLE OR ERROR FREE OR THAT ANY CONTENT, SOFTWARE OR OTHER MATERIAL ACCESSIBLE FROM THIS SERVER IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

 

Governing Law

Except for trademark and copyright matters governed by the federal laws of the United States, the foregoing provisions shall be governed by and construed in accordance with the substantive laws of the State of Vermont, without regard to the principles of conflict of law thereof.